:root{--gc-brand:#d60644;--gc-brand-dark:#a5053a;--gc-brand-soft:#fce7ee;--gc-brand-ink:#b0053a;--gc-on-brand:#fff;--gc-bg:#f3f4f7;--gc-surface:#fff;--gc-surface-2:#f7f8fb;--gc-surface-3:#eef0f4;--gc-line:#e7e9ef;--gc-line-strong:#d5dae3;--gc-ink:#101826;--gc-ink-2:#4a5569;--gc-ink-3:#8a93a5;--gc-navy:#001329;--gc-good:#1b9a63;--gc-good-soft:#e6f6ee;--gc-good-ink:#12774b;--gc-warn:#c27c0e;--gc-warn-soft:#fff1dc;--gc-warn-ink:#8f5600;--gc-bad:#c8322b;--gc-bad-soft:#fdecea;--gc-bad-ink:#a8231d;--gc-info:#2c5bd6;--gc-info-soft:#e8eefb;--gc-info-ink:#2446a8;--gc-note:#fff8e6;--gc-note-line:#e3b54a;--gc-note-ink:#6e4a00;--gc-ai:#7b3fd0;--gc-ai-soft:#f3ecfd;--gc-ai-ink:#6232ad;--gc-bubble-op:var(--gc-brand);--gc-bubble-op-ink:#fff;--gc-bubble-bot:#f1f3f8;--gc-bubble-in:var(--gc-surface);--gc-shadow-card:0 4px 10px -6px #1018262e;--gc-shadow-pop:0 16px 40px -14px #1018265c, 0 2px 6px -2px #1018261f;--gc-shadow-drawer:0 0 60px -12px #10182666;--gc-backdrop:#1018266b;--gc-focus:0 0 0 3px 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6px;font-size:11px;font-weight:600;display:inline-flex}.il-tag.tone-info{background:var(--gc-info-soft);color:var(--gc-info-ink)}.il-tag.tone-good{background:var(--gc-good-soft);color:var(--gc-good-ink)}.il-tag.tone-warn{background:var(--gc-warn-soft);color:var(--gc-warn-ink)}.il-tag.tone-ai{background:var(--gc-ai-soft);color:var(--gc-ai-ink)}.il-tag.tone-brand{background:var(--gc-brand-soft);color:var(--gc-brand-ink)}.il-more{place-items:center;padding:12px;display:grid}.typing-dots{align-items:center;gap:3px;display:inline-flex}.typing-dots i{background:currentColor;border-radius:50%;width:5px;height:5px;animation:1.2s ease-in-out infinite gc-dot}.typing-dots i:nth-child(2){animation-delay:.15s}.typing-dots i:nth-child(3){animation-delay:.3s}@keyframes gc-dot{0%,80%,to{opacity:.25;transform:translateY(0)}40%{opacity:1;transform:translateY(-2px)}}.il-skeleton{padding:4px 0}.il-skel-row{border-bottom:1px solid var(--gc-line);gap:11px;padding:13px 14px;display:flex}.il-skel-row>div{flex:1;gap:7px;display:grid}.il-skel-av,.il-skel-row>div span{background:linear-gradient(90deg, var(--gc-surface-3), var(--gc-surface-2), var(--gc-surface-3));background-size:200% 100%;border-radius:7px;animation:1.3s ease-in-out infinite gc-shimmer;display:block}.il-skel-av{border-radius:13px;flex:none;width:42px;height:42px}.il-skel-row>div span{height:10px}.conv-empty{background:radial-gradient(600px 300px at 50% 30%, color-mix(in srgb, var(--gc-brand-soft) 60%, transparent), transparent 70%), var(--gc-bg);place-items:center;display:grid}.conv-empty-inner{text-align:center;justify-items:center;gap:10px;padding:24px;display:grid}.conv-empty-art{background:var(--gc-surface);border:1px solid var(--gc-line);width:68px;height:68px;color:var(--gc-brand);box-shadow:var(--gc-shadow-card);border-radius:22px;place-items:center;margin-bottom:6px;display:grid}.conv-empty h2{font-size:18px;font-weight:800}.conv-empty p{color:var(--gc-ink-2)}.conv-empty-keys{color:var(--gc-ink-3);flex-wrap:wrap;justify-content:center;gap:8px 18px;margin-top:14px;font-size:12.5px;display:flex}.conv-empty-keys span{align-items:center;gap:5px;display:inline-flex}@media (max-width:899px){.inbox-list{border-inline-end:0}.il-head{padding:12px 14px 10px}.il-kbd{display:none}.il-search .input{padding-inline-end:12px}.il-row{padding:12px 14px}}.conv{background:var(--gc-bg);flex-direction:column;min-width:0;height:100%;min-height:0;display:flex;position:relative;container:conv/inline-size}.conv-head{min-height:var(--head-h);background:var(--gc-surface);border-bottom:1px solid var(--gc-line);z-index:3;align-items:center;gap:11px;padding:10px 16px;display:flex}.conv-who{flex:1;gap:2px;min-width:0;display:grid}.conv-name{flex-wrap:wrap;align-items:center;gap:2px 8px;min-width:0;display:flex}.conv-name b{flex:0 auto;min-width:0;max-width:100%;font-size:15.5px;font-weight:800}.conv-sub{color:var(--gc-ink-3);flex-wrap:wrap;align-items:center;gap:4px 10px;font-size:12px;line-height:1.5;display:flex}.conv-online{align-items:center;gap:5px;display:inline-flex}.conv-online:before{content:"";background:var(--gc-line-strong);border-radius:50%;width:7px;height:7px}.conv-online.is-on{color:var(--gc-good-ink)}.conv-online.is-on:before{background:var(--gc-good)}.conv-actions{flex:none;align-items:center;gap:4px;display:flex}.assignee-btn{border:1px solid var(--gc-line-strong);background:var(--gc-surface);height:34px;color:var(--gc-ink);border-radius:10px;align-items:center;gap:7px;max-width:160px;padding:0 8px 0 10px;padding-inline-start:5px;font-size:13px;font-weight:600;display:inline-flex}.assignee-btn:hover{background:var(--gc-surface-2)}.assignee-btn .avatar{border-radius:8px}.assignee-btn .avatar-dot{width:8px;height:8px}.assignee-empty{background:var(--gc-surface-3);width:24px;height:24px;color:var(--gc-ink-3);border-radius:8px;place-items:center;display:grid}.assignee-btn.is-empty{color:var(--gc-ink-2);border-style:dashed}.assignee-name{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.op-option{align-items:center;gap:7px;display:inline-flex}@container conv (width<=680px){.hide-narrow-label .btn-label{display:none}.hide-narrow-label{width:32px;padding:0}.assignee-btn{max-width:128px}}@container conv (width<=560px){.conv-actions .btn-close-label .btn-label{display:none}.conv-actions .btn-close-label{width:32px;padding:0}}@container conv (width<=540px){.conv-sub .il-tag{display:none}}.conv-mobile-bar{background:var(--gc-surface);border-bottom:1px solid var(--gc-line);align-items:center;gap:6px;padding:6px 12px;display:flex;overflow-x:auto}.msgs-wrap{flex:1;min-height:0;display:flex;position:relative}.msgs{overscroll-behavior:contain;flex-direction:column;flex:1;gap:2px;padding:10px 22px 18px;display:flex;overflow-y:auto}.msgs-loading,.msgs-older,.msgs-start{color:var(--gc-ink-3);place-items:center;padding:14px;display:grid}.msgs-loading{flex:1}.msgs-start{justify-content:center;gap:6px;font-size:12px;display:flex}.jump-new{background:var(--gc-ink);height:34px;color:var(--gc-surface);box-shadow:var(--gc-shadow-pop);border-radius:99px;align-items:center;gap:6px;padding:0 14px;font-size:13px;font-weight:700;display:inline-flex;position:absolute;bottom:14px;left:50%;transform:translate(-50%)}.date-pill{z-index:2;pointer-events:none;justify-content:center;margin:12px 0 8px;display:flex;position:sticky;top:4px}.date-pill span{color:var(--gc-ink-2);background:color-mix(in srgb, var(--gc-surface) 88%, transparent);border:1px solid var(--gc-line);backdrop-filter:blur(6px);border-radius:99px;padding:3px 12px;font-size:12px;font-weight:600;box-shadow:0 2px 6px -4px #1018264d}.msg-system{color:var(--gc-ink-3);text-align:center;justify-content:center;align-items:baseline;gap:8px;margin:8px 0;font-size:12px;display:flex}.msg-system span{background:var(--gc-surface-3);color:var(--gc-ink-2);border-radius:99px;padding:4px 12px;line-height:1.6}.msg-system time{font-size:10.5px}.msg{flex-direction:column;max-width:min(78%,620px);animation:.14s ease-out gc-msg-in;display:flex}@keyframes gc-msg-in{0%{opacity:0;transform:translateY(6px)}}.msg.is-first{margin-top:10px}.msg-out{align-self:flex-start;align-items:flex-start}.msg-in{align-self:flex-end;align-items:flex-end}.msg-author{color:var(--gc-ink-3);align-items:center;gap:5px;margin:0 6px 3px;font-size:11.5px;font-weight:700;display:flex}.msg-author-title{font-weight:500}.msg-row{align-items:center;gap:4px;max-width:100%;display:flex}.msg-in .msg-row{flex-direction:row-reverse}.bubble{border-radius:var(--gc-r-bubble);overflow-wrap:anywhere;min-width:0;max-width:100%;padding:8px 13px;font-size:14px;line-height:1.8}.msg-text{white-space:pre-wrap;text-align:start;unicode-bidi:plaintext}.msg-text a{text-underline-offset:2px;text-decoration:underline}.msg-contact .bubble{background:var(--gc-bubble-in);border:1px solid var(--gc-line);border-bottom-left-radius:4px;box-shadow:0 2px 4px -2px #1018261a}.msg-operator .bubble{background:var(--gc-bubble-op);color:var(--gc-bubble-op-ink);border-bottom-right-radius:4px}.msg-operator .msg-text a{color:inherit}.msg-bot .bubble{background:var(--gc-bubble-bot);border:1px solid var(--gc-line);border-bottom-right-radius:4px}.msg-note .bubble{background:var(--gc-note);border:1px dashed var(--gc-note-line);color:var(--gc-note-ink);border-bottom-right-radius:4px}.msg-note .msg-author{color:var(--gc-note-ink)}.msg.is-pending .bubble{opacity:.7}.msg.is-failed .bubble{outline:2px solid var(--gc-bad);outline-offset:1px}.msg-deleted{opacity:.75;align-items:center;gap:6px;font-size:13px;display:inline-flex}.msg-meta{color:var(--gc-ink-3);font-variant-numeric:tabular-nums;align-items:center;gap:4px;margin:2px 6px 0;font-size:10.5px;display:flex}.ticks{display:inline-flex}.ticks .is-seen{color:var(--gc-brand)}.msg-more{width:26px;height:26px;color:var(--gc-ink-3);opacity:0;border-radius:8px;flex:none;place-items:center;transition:opacity .12s;display:grid}.msg:hover .msg-more,.msg-more:focus-visible,.msg-more.is-open{opacity:1}.msg-more:hover{background:var(--gc-surface-3);color:var(--gc-ink)}@media (hover:none){.msg-more{opacity:.35;width:22px}}.msg-failed{color:var(--gc-bad);align-items:center;gap:6px;margin:3px 6px 0;font-size:12px;display:flex}.msg-failed button{color:var(--gc-brand-ink);font-weight:700;text-decoration:underline}.msg-edit{justify-items:end;gap:6px;width:min(460px,70vw);display:grid}.msg-edit .textarea{min-height:70px}.msg-edit.is-note .textarea{background:var(--gc-note);border-color:var(--gc-note-line)}.order-ref{background:var(--gc-info-soft);color:var(--gc-info-ink);text-underline-offset:3px;border-radius:5px;padding:0 4px;font-weight:700;text-decoration:underline dotted;display:inline}.order-ref:hover{background:color-mix(in srgb, var(--gc-info) 20%, var(--gc-surface))}.conv-bottom{gap:8px;padding:0 18px 16px;display:grid;position:relative}.visitor-draft{background:var(--gc-surface);border:1px dashed var(--gc-line-strong);min-width:0;color:var(--gc-ink-2);border-radius:10px;align-items:center;gap:8px;padding:7px 12px;font-size:12.5px;animation:.2s ease-out gc-fade;display:flex}.visitor-draft .typing-dots{color:var(--gc-good)}.vd-label{color:var(--gc-good-ink);flex:none;font-weight:700}.vd-text{text-overflow:ellipsis;white-space:nowrap;unicode-bidi:plaintext;min-width:0;font-style:italic;overflow:hidden}.conv-banner .notice{padding:8px 12px}.composer{background:var(--gc-surface);border:1px solid var(--gc-line-strong);border-radius:16px;transition:background .18s,border-color .18s,box-shadow .18s;display:grid;position:relative;box-shadow:0 6px 18px -12px #10182659}.composer:focus-within{border-color:color-mix(in srgb, var(--gc-brand) 55%, var(--gc-line-strong));box-shadow:0 6px 18px -12px #10182659, var(--gc-focus)}.composer.is-note{background:var(--gc-note);border-color:var(--gc-note-line)}.composer.is-note:focus-within{box-shadow:0 0 0 3px color-mix(in srgb, var(--gc-note-line) 35%, transparent)}.composer.is-drag{border-style:dashed;border-color:var(--gc-brand)}.composer.is-blocked{opacity:.8}.composer-note-label{color:var(--gc-note-ink);align-items:center;gap:6px;padding:8px 14px 0;font-size:12px;font-weight:700;display:flex}.composer-input{resize:none;unicode-bidi:plaintext;background:0 0;border:0;outline:0;width:100%;min-height:48px;max-height:168px;padding:13px 16px 4px;font-size:14.5px;line-height:1.75}.composer-input::placeholder{color:var(--gc-ink-3)}.composer.is-note .composer-input::placeholder{color:color-mix(in srgb, var(--gc-note-ink) 60%, transparent)}.composer-bar{align-items:center;gap:4px;padding:6px 8px 8px;display:flex}.note-toggle{height:30px;color:var(--gc-ink-2);border:1px solid var(--gc-line);border-radius:8px;align-items:center;gap:5px;margin-inline-end:4px;padding:0 10px;font-size:12.5px;font-weight:700;display:inline-flex}.note-toggle:hover{background:var(--gc-surface-3)}.note-toggle.is-on{color:#4d3300;background:#f4c44e;border-color:#d9a62a}.composer-hint{color:var(--gc-ink-3);align-items:center;gap:4px;margin-inline-end:8px;font-size:11px;display:inline-flex}.composer-hint .kbd{height:18px;font-size:10px}@container conv (width<=560px){.composer-hint{display:none}}.composer-send{min-width:88px}.composer-skeleton{border:1px solid var(--gc-line);background:var(--gc-surface);height:96px;color:var(--gc-ink-3);border-radius:16px;place-items:center;display:grid}.canned{inset-inline:0;z-index:10;background:var(--gc-surface);border:1px solid var(--gc-line);max-height:min(340px,52vh);box-shadow:var(--gc-shadow-pop);border-radius:14px;flex-direction:column;animation:.12s ease-out gc-pop;display:flex;position:absolute;bottom:calc(100% + 8px);overflow:hidden}.canned-head{border-bottom:1px solid var(--gc-line);justify-content:space-between;align-items:center;gap:8px;padding:9px 12px;font-size:12.5px;display:flex}.canned-head b{color:var(--gc-ink);align-items:center;gap:6px;display:inline-flex}.canned-keys{color:var(--gc-ink-3);align-items:center;gap:4px;font-size:11.5px;display:inline-flex}.canned-keys .kbd{min-width:18px;height:18px;font-size:10px}.canned-list{padding:4px;overflow-y:auto}.canned-item{text-align:start;border-radius:9px;gap:2px;width:100%;padding:8px 10px;display:grid}.canned-item.is-sel{background:var(--gc-brand-soft)}.canned-top{align-items:center;gap:8px;min-width:0;font-size:13.5px;display:flex}.canned-short{color:var(--gc-brand-ink);unicode-bidi:isolate;flex:none;font-size:12.5px;font-weight:700}.canned-own{color:var(--gc-ink-3);border:1px solid var(--gc-line);border-radius:5px;padding:0 5px;font-size:10.5px}.canned-body{color:var(--gc-ink-2);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:12.5px;line-height:1.7;display:-webkit-box;overflow:hidden}.canned-item mark{background:color-mix(in srgb, var(--gc-warn) 30%, transparent);color:inherit;border-radius:3px}.canned-empty{color:var(--gc-ink-3);text-align:center;padding:16px;font-size:13px}.emoji-grid{grid-template-columns:repeat(9,1fr);gap:2px;display:grid}.emoji{border-radius:7px;place-items:center;height:30px;font-size:18px;display:grid}.emoji:hover{background:var(--gc-surface-3)}.skeleton-line{background:linear-gradient(90deg, var(--gc-surface-3), var(--gc-surface-2), var(--gc-surface-3));background-size:200% 100%;border-radius:6px;width:60%;height:10px;animation:1.3s ease-in-out infinite gc-shimmer;display:block}@media (max-width:899px){.conv-head{gap:8px;padding:8px 10px}.msgs{padding:8px 12px 14px}.msg{max-width:88%}.conv-bottom{padding:0 8px calc(8px + var(--safe-b))}.composer{border-radius:14px}}.blocks{gap:8px;min-width:0;margin-top:6px;display:grid}.bubble>.blocks:first-child{margin-top:0}.msg-operator .blocks{color:var(--gc-ink)}.b-buttons{flex-wrap:wrap;gap:6px;display:flex}.b-btn{border:1px solid color-mix(in srgb, var(--gc-brand) 45%, var(--gc-line));min-height:30px;color:var(--gc-brand-ink);background:var(--gc-surface);cursor:default;border-radius:9px;align-items:center;gap:5px;padding:3px 11px;font-size:12.5px;font-weight:600;line-height:1.5;display:inline-flex}.b-btn.is-primary{background:var(--gc-brand);border-color:var(--gc-brand);color:#fff}.b-btn.is-danger{border-color:color-mix(in srgb, var(--gc-bad) 50%, var(--gc-line));color:var(--gc-bad)}.b-btn.is-handoff{border-style:dashed}.b-links{gap:6px;display:grid}.b-link{background:var(--gc-surface);border:1px solid var(--gc-line);border-radius:10px;justify-content:space-between;align-items:center;gap:10px;min-height:36px;padding:6px 12px;font-size:13px;font-weight:600;display:flex;color:var(--gc-ink)!important;text-decoration:none!important}.b-link:hover{border-color:var(--gc-line-strong)}.b-link .ic{color:var(--gc-ink-3)}.b-order{background:var(--gc-surface);border:1px solid var(--gc-line);border-radius:12px;gap:8px;min-width:min(300px,100%);padding:12px 13px;display:grid}.b-order-head{justify-content:space-between;align-items:center;gap:10px;display:flex}.b-order-no{align-items:center;gap:6px;font-size:14px;font-weight:800;display:inline-flex}.b-order-meta{color:var(--gc-ink-3);justify-content:space-between;gap:10px;font-size:12px;display:flex}.b-order-meta b{color:var(--gc-ink);font-weight:700}.b-order-items{color:var(--gc-ink-2);gap:2px;font-size:12.5px;display:grid}.b-order-items li:before{content:"•";color:var(--gc-ink-3);margin-inline-end:6px}.b-steps{gap:5px;margin-top:2px;display:grid}.b-steps-rail{grid-template-columns:repeat(var(--n), 1fr);gap:4px;display:grid}.b-steps-rail i{background:var(--gc-surface-3);border-radius:99px;height:5px}.b-steps-rail i.is-done{background:color-mix(in srgb, var(--gc-good) 70%, var(--gc-surface))}.b-steps-rail i.is-now{background:var(--gc-brand);box-shadow:0 0 0 3px color-mix(in srgb, var(--gc-brand) 18%, transparent)}.b-steps-rail i.is-failed{background:var(--gc-bad)}.b-steps-labels{grid-template-columns:repeat(var(--n), 1fr);color:var(--gc-ink-3);text-align:center;gap:4px;font-size:11px;display:grid}.b-steps-labels span:first-child{text-align:start}.b-steps-labels span:last-child{text-align:end}.b-steps-labels .is-now{color:var(--gc-brand-ink);font-weight:800}.b-order.is-failed{border-color:color-mix(in srgb, var(--gc-bad) 35%, var(--gc-line))}.b-note{color:var(--gc-ink-2);font-size:12px;line-height:1.8}.b-order-link{align-items:center;gap:4px;font-size:12.5px;font-weight:700;display:inline-flex}.b-products{scroll-snap-type:x mandatory;gap:8px;max-width:min(560px,100%);padding-bottom:4px;display:flex;overflow-x:auto}.b-product{scroll-snap-align:start;background:var(--gc-surface);border:1px solid var(--gc-line);border-radius:12px;flex:0 0 150px;grid-template-rows:90px auto;display:grid;overflow:hidden}.b-product-img{background:linear-gradient(160deg, var(--gc-surface-3), var(--gc-surface-2));color:var(--gc-ink-3);place-items:center;display:grid;position:relative}.b-product-img img{object-fit:cover;width:100%;height:90px}.b-product-badge{top:6px;background:var(--gc-brand);color:#fff;border-radius:6px;padding:1px 7px;font-size:10.5px;font-weight:700;position:absolute;inset-inline-start:6px}.b-product-body{align-content:start;gap:2px;padding:8px 9px 9px;display:grid}.b-product-title{-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:12.5px;font-weight:700;line-height:1.6;display:-webkit-box;overflow:hidden}.b-product-sub{color:var(--gc-ink-3);font-size:11px}.b-product-price{color:var(--gc-ink);flex-wrap:wrap;align-items:baseline;gap:4px 6px;margin-top:2px;font-size:12px;font-weight:800;display:flex}.b-product-price s{color:var(--gc-ink-3);font-size:11px;font-weight:500}.b-product-buy{background:var(--gc-brand-soft);border-radius:8px;place-items:center;height:28px;margin-top:6px;font-size:12px;font-weight:700;display:grid;color:var(--gc-brand-ink)!important;text-decoration:none!important}.b-table{gap:6px;min-width:0;display:grid}.b-table-title{font-size:13px;font-weight:700}.b-table-scroll{border:1px solid var(--gc-line);background:var(--gc-surface);border-radius:10px;overflow-x:auto}.b-table table{border-collapse:collapse;font-variant-numeric:tabular-nums;width:100%;font-size:12.5px}.b-table th,.b-table td{border-bottom:1px solid var(--gc-line);text-align:start;white-space:nowrap;padding:6px 10px}.b-table th{background:var(--gc-surface-2);color:var(--gc-ink-2);font-size:12px;font-weight:700}.b-table tr:last-child td{border-bottom:0}.b-table .is-hl{background:var(--gc-brand-soft);color:var(--gc-brand-ink);font-weight:700}.b-image{border:1px solid var(--gc-line);background:var(--gc-surface-2);border-radius:10px;max-width:240px;display:block;overflow:hidden}.b-image img{object-fit:cover;width:100%;height:auto;max-height:260px}.b-file{background:var(--gc-surface);border:1px solid var(--gc-line);border-radius:10px;align-items:center;gap:10px;min-width:220px;padding:8px 10px;display:flex;color:var(--gc-ink)!important;text-decoration:none!important}.b-file-icon{background:var(--gc-info-soft);width:36px;height:36px;color:var(--gc-info-ink);border-radius:9px;flex:none;place-items:center;display:grid}.b-file-text{flex:1;min-width:0;line-height:1.5;display:grid}.b-file-text b{text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.b-file-text small{color:var(--gc-ink-3);font-size:11px}.b-voice{background:var(--gc-surface);border:1px solid var(--gc-line);color:var(--gc-ink-2);border-radius:99px;align-items:center;gap:8px;padding:4px 8px;font-size:12px;display:flex}.b-voice audio{width:220px;min-width:0;max-width:100%;height:32px}.b-voice .num{white-space:nowrap;flex:none}@media (max-width:899px){.b-voice audio{width:170px}}.b-form{background:var(--gc-surface);border:1px solid var(--gc-line);border-radius:12px;gap:8px;min-width:min(280px,100%);padding:11px 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var(--gc-line-strong);background:var(--gc-surface-2);border-radius:8px;width:30px;height:34px}.b-form-submit{background:var(--gc-surface-3);height:32px;color:var(--gc-ink-2);border-radius:9px;place-items:center;font-size:12.5px;font-weight:700;display:grid}.b-rating{background:var(--gc-surface);border:1px solid var(--gc-line);border-radius:12px;gap:8px;padding:10px 12px;display:grid}.b-rating-title{color:var(--gc-ink-2);align-items:center;gap:6px;font-size:12.5px;font-weight:700;display:inline-flex}.b-rating-faces{gap:10px;display:flex}.b-face{justify-items:center;gap:2px;font-size:22px;line-height:1;display:grid}.b-face small{color:var(--gc-ink-3);font-size:10.5px}.b-handoff{border-radius:12px;align-items:center;gap:10px;padding:10px 12px;font-size:12.5px;line-height:1.7;display:flex}.b-handoff b{font-size:13px;display:block}.b-handoff>div{display:grid}.b-handoff-form{opacity:.9;align-items:center;gap:4px;margin-top:3px;font-size:11.5px;display:inline-flex!important}.b-handoff.is-online{background:var(--gc-good-soft);color:var(--gc-good-ink)}.b-handoff.is-offline{background:var(--gc-warn-soft);color:var(--gc-warn-ink)}.b-unknown{color:var(--gc-ink-3);font-size:12px;font-style:italic}.side{background:var(--gc-surface);border-inline-start:1px solid var(--gc-line);flex-direction:column;height:100%;min-height:0;display:flex}.side.is-embedded{border:0;height:auto;min-height:100%;margin:-16px -20px -24px}.side-tabs{border-bottom:1px solid var(--gc-line);padding:12px 14px}.side-body{flex:1;grid-template-columns:minmax(0,1fr);align-content:start;gap:12px;min-height:0;padding:12px 14px 24px;display:grid;overflow-y:auto}.side-sheet .drawer-body{padding-top:16px}.side-card{border:1px solid var(--gc-line);background:var(--gc-surface);border-radius:14px;grid-template-columns:minmax(0,1fr);gap:10px;min-width:0;padding:12px 13px;display:grid}.side-h{align-items:center;gap:7px;font-size:13.5px;font-weight:800;display:flex}.side-h>.ic{color:var(--gc-ink-3)}.side-h .chip{margin-inline-start:auto}.side-h5{color:var(--gc-ink-3);margin-top:2px;font-size:12px;font-weight:700}.side-foot{font-size:11.5px}.small{font-size:12.5px}.who{align-items:center;gap:11px;min-width:0;display:flex}.who-text{flex:1;gap:3px;min-width:0;display:grid}.who-text b{font-size:15px;font-weight:800}.who-text small{flex-wrap:wrap;gap:5px;display:flex}.who-badge{background:var(--gc-surface-3);height:20px;color:var(--gc-ink-2);border-radius:6px;align-items:center;gap:4px;padding:0 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time{color:var(--gc-ink-3);flex:none;font-size:11px}.link-btn{color:var(--gc-brand-ink);justify-self:start;align-items:center;gap:4px;font-size:12.5px;font-weight:700;display:inline-flex}.link-btn:hover{text-decoration:underline}.woo-stats{grid-template-columns:1fr 1.4fr;gap:8px;display:grid}.woo-stats>div{background:var(--gc-surface-2);border:1px solid var(--gc-line);border-radius:10px;gap:1px;padding:8px 10px;display:grid}.woo-stats small{color:var(--gc-ink-3);font-size:11px}.woo-stats b{font-variant-numeric:tabular-nums;white-space:nowrap;text-overflow:ellipsis;font-size:14px;font-weight:800;overflow:hidden}.orders{gap:6px;display:grid}.order-row{border:1px solid var(--gc-line);text-align:start;border-radius:10px;gap:5px;width:100%;padding:8px 10px;transition:border-color .15s,background .15s;display:grid}.order-row:hover{border-color:var(--gc-line-strong);background:var(--gc-surface-2)}.order-row-top{align-items:center;gap:8px;min-width:0;font-size:13px;display:flex}.order-row-top b{font-weight:800}.order-row-top .ellipsis{color:var(--gc-ink-2)}.order-row-bottom{align-items:center;gap:7px;font-size:11.5px;display:flex}.order-total{color:var(--gc-ink);font-variant-numeric:tabular-nums;white-space:nowrap;flex:none;font-size:12px;font-weight:700}.order-mention{background:var(--gc-info-soft);color:var(--gc-info-ink);text-align:start;border-radius:10px;align-items:center;gap:8px;padding:8px 10px;font-size:12.5px;display:flex}.order-mention span{flex:1}.order-lookup{border-top:1px dashed var(--gc-line);gap:6px;padding-top:4px;display:flex}.order-lookup .input{flex:1}.summary{color:var(--gc-ink-2);font-size:13px;line-height:1.9}.ai-card{border-color:color-mix(in srgb, var(--gc-ai) 30%, var(--gc-line));background:linear-gradient(180deg, var(--gc-ai-soft), var(--gc-surface) 70%)}.ai-card .side-h>.ic{color:var(--gc-ai)}.ai-suggest{background:var(--gc-surface);border:1px solid var(--gc-line);border-radius:10px;gap:8px;padding:10px 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var(--gc-line);border-radius:10px;padding-inline-start:16px;font-size:13px;line-height:1.8;position:relative}.od-notes li:before{content:"";background:var(--gc-line-strong);border-radius:3px;width:3px;position:absolute;inset-block:10px;inset-inline-start:6px}.od-notes li.is-customer:before{background:var(--gc-info)}.od-notes small{color:var(--gc-ink-3);align-items:center;gap:6px;margin-top:2px;font-size:11.5px;display:flex}.od-foot{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;width:100%;display:flex}.od-status{align-items:center;gap:6px;display:flex}.od-status .select{width:170px}.history{gap:2px;margin:0;padding:0;list-style:none;display:grid}.history-row{color:inherit;border-radius:10px;gap:4px;padding:8px 10px;text-decoration:none;display:grid}.history-row:hover{background:var(--gc-surface-3)}.history-top{color:var(--gc-ink-3);align-items:center;gap:6px;font-size:12px;display:flex}.history-top time{margin-inline-end:auto}.history-preview{color:var(--gc-ink-2);font-size:13px}.grid-2{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px 16px;display:grid}@media (max-width:899px){.grid-2{grid-template-columns:minmax(0,1fr)}}.table-wrap{border:1px solid var(--gc-line);border-radius:12px;overflow-x:auto}.table{border-collapse:collapse;width:100%;font-size:13.5px}.table th,.table td{text-align:start;border-bottom:1px solid var(--gc-line);vertical-align:middle;white-space:nowrap;padding:10px 12px}.table th{color:var(--gc-ink-3);background:var(--gc-surface-2);font-size:12px;font-weight:700}.table tbody tr:last-child td{border-bottom:0}.table tbody tr:hover td{background:var(--gc-surface-2)}.table tr.is-muted td{opacity:.55}.table .cell-wrap{white-space:normal;min-width:140px;color:var(--gc-ink-2);font-size:12.5px}.cell-sub{color:var(--gc-ink-3);margin-top:2px;font-size:11.5px;display:block}.op-cell{align-items:center;gap:10px;display:flex}.op-cell b{font-size:14px;display:block}.op-cell small{color:var(--gc-ink-3);font-size:12px}.chip-input{border-radius:var(--gc-r);border:1px solid var(--gc-line-strong);background:var(--gc-surface);cursor:text;gap:6px;min-width:0;padding:6px;display:grid}.chip-input:focus-within{border-color:var(--gc-brand);box-shadow:var(--gc-focus)}.chip-input.has-error{border-color:var(--gc-bad)}.ci-tools{align-items:center;gap:8px;display:flex}.ci-count{color:var(--gc-ink-3);white-space:nowrap;font-size:12px}.ci-filter{max-width:220px;height:28px!important}.ci-chips{flex-wrap:wrap;align-items:center;gap:5px;max-height:280px;display:flex;overflow-y:auto}.ci-chip{background:var(--gc-surface-3);max-width:100%;height:26px;color:var(--gc-ink);unicode-bidi:isolate;border-radius:7px;align-items:center;gap:3px;padding:0 4px 0 8px;padding-inline-start:9px;font-size:13px;display:inline-flex}.ci-chip-text{white-space:nowrap;text-overflow:ellipsis;max-width:280px;overflow:hidden}.ci-chip.tone-brand{background:var(--gc-brand-soft);color:var(--gc-brand-ink)}.ci-chip.tone-bad{background:var(--gc-bad-soft);color:var(--gc-bad-ink)}.ci-chip.tone-info{background:var(--gc-info-soft);color:var(--gc-info-ink)}.ci-chip.is-group{background:var(--gc-ai-soft);color:var(--gc-ai-ink);font-weight:700}.ci-chip.is-special{font-family:var(--gc-mono);background:var(--gc-info-soft);color:var(--gc-info-ink);font-size:12px}.ci-x{width:18px;height:18px;color:inherit;opacity:.55;border-radius:5px;place-items:center;display:grid}.ci-x:hover{opacity:1;background:#00000014}.ci-more{height:26px;color:var(--gc-brand-ink);background:var(--gc-brand-soft);border-radius:7px;padding:0 8px;font-size:12px;font-weight:700}.ci-input{background:0 0;border:0;outline:0;flex:1;min-width:120px;height:26px;padding:0 4px;font-size:13.5px}.chip-input.is-compact{padding:4px}